Privacy Policy – Kids Included LMS
Effective Date: 20.09.2025
Kids Included (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information through our Learning Management System (LMS) at https://lms.kidsincluded.ca/ (the “Platform”).
By using the Platform, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Information We Collect
When you create an account or use the Platform, we may collect the following information:
- Personal information: Name, email address, password, job title, program name, city, province/territory.
- Usage information: Course progress, certificate completion, login times, and activity on the Platform.
- Payment information: If you are an external user, payment details related to manual invoices.
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Track course progress and issue certificates
- Provide support and communicate important information
- Apply program-specific discounts or coupon codes
- Improve our Platform and user experience through analytics
3. Analytics & Tracking
We use Google Analytics to monitor Platform usage, measure engagement, and improve services. Google Analytics collects information such as your IP address, device type, pages visited, and time spent on the Platform.
No personal information is sold or shared with third-party advertisers.
4. Disclosure of Information
We may disclose personal information:
- To our staff or program directors for account verification and coupon/discount management
- To Trifoia.com, a full-service educational technology company that provides course content management and digital learning solutions. Trifoia’s team includes instructional designers, technology developers, media specialists, researchers, and content experts who support the creation and delivery of accessible, engaging, and enduring educational experiences.
- As required by law or in response to legal requests
- To service providers who assist us in operating the Platform, under strict confidentiality
5. Data Storage & Security
- All data is stored securely on servers located in Canada.
- We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure.
6. Retention of Information
We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or to comply with legal obligations.
7. Your Rights
Under Alberta PIPA and PIPEDA, you have the right to:
- Access your personal information held by us
- Request correction of inaccurate or incomplete information
- Withdraw consent to the collection, use, or disclosure of your information (subject to legal or contractual obligations)
To exercise these rights, please contact us at elearning@kidsincluded.ca.
8. Third-Party Links
The Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party sites.
9. Children’s Privacy
Our Platform is intended for adult users (staff, program participants, or external learners).
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updated policies will be posted on the Platform with the effective date. Your continued use of the Platform after changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Information
For questions, concerns, or requests regarding this Privacy Policy:
Email: elearning@kidsincluded.ca
Mailing Address: 12852 141 Street NW, Edmonton, AB, T5L 4N8